Hbaze's Terms and Conditions

1 General Information

Hbaze (referred to as "we", "platform", or "site") is an online gaming platform that provides gaming services to adult users in Bangladesh and other designated regions. hbaze offers a wide range of entertaining gaming experiences, including slots, casino games, fish games, and live dealer games.

These Terms & Conditions ("Terms") constitute a legal agreement between hbaze and its users. By accessing the platform, creating an account, or using any of our services, users are deemed to have accepted these Terms.

Hbaze is committed to maintaining a transparent, safe, and responsible gaming environment. These terms exist for that very purpose — to protect users and ensure the platform operates fairly.

2 Account Register

To play games or make any financial transactions on hbaze, you will need to create an account. All information provided at registration must be truthful, accurate, and up to date.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Keeping your account password confidential is your responsibility.
• Opening an account using someone else's information or transferring your account to a third party is strictly prohibited.
• If you notice any suspicious activity on your account, contact hbaze support immediately.
• Hbaze may request additional documentation for verification purposes at any time.

The name, address, and contact details provided at registration must match your national ID card or passport. hbaze reserves the right to verify your identity at any time.

3 Age Verification & Eligibility

You must be at least 18 years of age to use the hbaze platform. By registering, users confirm that they meet this age requirement.

• Hbaze may request a national ID card, passport, or other documentation for age verification at any time.
• If an account is opened using false information, hbaze reserves the right to close that account and forfeit all funds held within it.
• Hbaze employs strict technical measures to protect minors from accessing gaming content.

4 Deposits & Payments

To deposit on hbaze, you can use a range of accepted payment methods including bKash, Nagad, and Rocket. All deposits must be made from your own account only.

• Minimum deposit amounts may vary depending on the payment method selected.
• Making deposits using a third party's account is strictly prohibited.
• Be mindful of playing with credit cards or borrowed funds.
• Once a deposit is completed, it is typically credited to your account within a few minutes.
• If you experience any issues with a deposit, contact support within 24 hours.

Hbaze processes all financial transactions through SSL encryption and secure payment gateways. Your financial information is never shared with third parties.

5 Withdrawal Policy

To withdraw from hbaze, your account must be fully verified. Withdrawals may be held if the KYC process has not been completed.

• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawal amounts will be returned to the same payment method used for the deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Hbaze may temporarily place a hold on withdrawals if any suspicious activity is detected.
• Minimum and maximum withdrawal limits can be found on your profile page.

6 Bonuses & Promotions

Hbaze offers a variety of bonuses and promotional offers, including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms and conditions.

• Wagering requirements apply to all bonuses — typically 20–40x the deposit and bonus amount.
• Wagering requirements must be completed within the specified timeframe after a bonus is claimed.
• A second bonus cannot be activated while another bonus is still active.
• Hbaze reserves the right to modify or cancel any bonus offer at any time.
• For referral bonuses, the referred person must be a new and verified user.
• If bonus abuse or fraud is confirmed, the account may be permanently suspended.

Full terms and conditions for each bonus are listed on the respective promotion page. Please read them carefully before claiming any bonus.

7 Gaming Rules

All games on hbaze use certified, audited RNG (Random Number Generator) technology. Game outcomes are entirely random and cannot be manipulated by any party.

• The use of bots, automated software, or any other fraudulent methods is strictly prohibited.
• If your internet connection drops during a game, your game state will be saved on the server.
• If a game is cancelled due to a technical issue, all staked funds will be refunded.
• Using multiple accounts from the same IP address is prohibited.
• Any unusual gains made by exploiting a server error will be considered void.

8 Account Suspension & Prohibited Activities

Hbaze may suspend or permanently close your account without prior notice if you engage in any of the following activities:

• Creating an account using a false identity or fraudulent information.
• Exploiting vulnerabilities in the bonus system or any game.
• Money laundering or any other illegal financial activity.
• Colluding with other players to manipulate game outcomes.
• Attempting to breach or compromise the platform's security systems.
• Harassing or insulting other users.

If an account is closed, any legitimately earned funds will be returned; however, funds obtained through fraudulent activity will be forfeited.

9 Limitation of Liability

Hbaze is committed to delivering the highest quality service; however, our liability is limited in certain areas:

• Hbaze is not responsible for game interruptions caused by internet connectivity issues.
• Hbaze is not liable for transaction delays caused by issues with third-party payment providers.
• Hbaze will not compensate for game losses resulting from issues with the user's own device.
• Hbaze shall not be held liable for any service interruptions caused by force majeure events such as natural disasters, war, or similar circumstances.

10 Privacy & Data

Hbaze takes the protection of your personal information very seriously. For full details on how we collect, store, and use your data, Privacy Policy Available on the page.

• Your information is never sold to third parties.
• Anonymised usage data may be analysed to help improve our services.
• Information may be disclosed in response to lawful requests from regulatory authorities.

11 Changes & Updates

Hbaze reserves the right to update these Terms & Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact

If you have any questions about our Terms & Conditions, please get in touch. Our support team is available 24/7 to help.

• Email: [email protected]
• Live Chat: Available after logging in to the platform
• Support Hours: 24 hours a day, 7 days a week